Support
We don't ghost
after onboarding.
Real humans in Kathmandu, written guides, video walkthroughs, and a release log you can actually read. Pick the channel that fits your moment.
Support is online
Sun–Fri · 9am–7pm NPT
- First response18 min avg
- Resolutionsame day
- Help articles60+
- Tutorial videos25+
— answered by a person, in Nepali or English.
Browse
Find what you need.
Get started
Setup walkthroughs, item import, branch & user setup.
12 guides
Help center & FAQ
Searchable answers for billing, inventory & taxes.
60+ articles
Video tutorials
5–10 minute clips for daily workflows.
Updated weekly
What's new
Every release, every fix — fully documented.
Monthly notes
Practical blogs
Operations playbooks from real Nepali businesses.
Read essays
Download apps
Web, mobile, and desktop — anywhere you work.
All platforms
Talk to us
Three ways
to reach a person.
No tickets disappearing into a void. Whichever channel you pick, you'll talk to someone on our Kathmandu team.
Quick answers
The questions
we hear most.
Need more? Browse the full library or talk to support.
Yes. VedaMS runs in the cloud, so you can access your business from any device, any branch, at any time. There's nothing to install on a server, and updates roll out automatically.
Still have questions?
Our Kathmandu team usually replies within one business day — often sooner.
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